Policies and Procedures :
Mittal has established a detailed Operations Manual available for use by all employees. The PPM details the methodologies, which all Mittal employees adhere to in the execution of all company activities. The Operations Manual also highlights the responsibilities of all Mittal departments on a day-to-day basis and for the various sequence of activities that take place prior to, for the duration of, and at completion of any project. The procedures that affect client solutions are highlighted below :
Accounting and Finance :
Accounting is the central financial point of Mittal. This department is responsible for all accounting obligations, including bookkeeping and reporting of the office, cash flow management, for both the transactions relating to the office as well as for any project. This department is also responsible for all relationships and dealings with our banks. Its cooperation with the other departments of the office is vital for the smooth operation and execution of projects.
The personnel department is responsible for the recruiting, hiring, training and development process of the human capital of the office. Additionally, the department is also responsible for the general administration of the office including information technology.
Sales, Marketing and Estimation :
The sales, marketing and estimation department’s task is to promote the office by creating and maintaining links with clients, securing the flow of leads, converting leads into project, estimating, bidding, negotiating and finally signing (closing) projects.
The engineering department is responsible for the design of the job, the generation of drawings, as well as regulatory approvals. This department also manages the process for obtaining the appropriate permits from local authorities. This includes any revisions or changes to the plans in order to fulfill regulatory requirements. The engineering department also issues “For Construction” drawings, drawings for specialized work (e.g. electro-mechanical, plumbing, HVAC etc) irrespective if the work is done in-house or outsourced. Engineering also prepares job shop designs for more detailed instructions.
The procurement department is the office’s interaction with the supply market. Procurement has an expertise in the selection of materials. Not only do they execute materials request but they also have a broad knowledge of the market, The available supplies and their comparative pricing.
The construction department is the core of our business. It is the point where the office operations merge. The construction department is responsible for the execution of jobs that the office contractually undertakes: the coordination of human resources, materials, equipment and subcontractors necessary to bring a job to completion.
Cost Control :
The cost control department is the financial planner and controller of a job. It forecasts the cost of a job based on the drawings that will be used for construction, monitors the cost incurred and records these cost against the budgeted expenses.
Planning, and designing the ‘road map” for a job. It plans the sequence of works in the site, the completion thresholds and delivery date. It also reflects how the cash flow is affected by this plan. Planning monitors the progress on the site and makes the appropriate adjustments to maintain a realistic and up to date “reflection of reality”.
Contracts Management :
The contracts management department is responsible for the integrity and legality of all contracts that is bound to the office.
Management has several roles in the operation of the office. It is responsible for the performance and longevity of the office; it links together all the functions, set strategy, and gives direction. It resolves differences, clarifies the company’s policies and rules, and makes the ultimate decision on activities that fall outside the normal operations of the office.
Health, Safety and Environment :
Mittal has a comprehensive Health, Safety and Environment (HSE) Management System implemented to ensure the well-being of all employees. The management is committed to the successful execution of all projects and the establishment of an accident free record. The HSE system is specific to the requirements of each project. Mittal identifies all HSE aspects including potential hazards for each project. The HSE plan is then developed, implemented and maintained throughout the project life span, and the plan ensures that all personnel, including subcontractors are aware of, and committed to the system. The plan also identifies and establishes resources essential to the implementation and control the HSE system. The plan analyzes on site accident prevention, considers comprehensive safety requirements for employees, equipment, transportation, demolition, excavation, scaffolding, site layout, storage areas, and welfare facilities. The plan also outlines required standards of housekeeping and the disposal of waste materials. Each HSE plan instructs and guide all employees to the safety aspects of their occupation. The plan incorporates responsibilities for management, personnel, the project manager, site engineers, safety officers, and workers. Furthermore, Mittal has created awareness in :
- The importance of conformance with HSE policy and related procedures
- The significant health and safety risks, actual or potential, of all work activities.
- The benefits of improved personal performance
- Emergency procedures and response requirements
- The potential consequences of departure from specified operating procedures
The resulting system :
- Ensures the well-being of all employees by helping them care for their own health.
- Promotes a work place that protects the health of employees, subcontractors and the surrounding community.
- Emphasizes prevention through pre-emptive education and responsibility.
- Provides medical insurance plan.
- This system considers local conditions and complies with the health laws and regulations applicable in the conditions of operation. A copy of the Mittal Health, Safety and Environment Policies is available upon request.